Each response that is submitted after answering all the questions on one form on the Collect mobile app (no matter the number of individual questions in the form) is a form response.
Let's take an example where you have 1 form, on which data will be collected by 10 users/mobile devices. If each user fills all the questions on your form and presses the "Submit" button on the app once, you would have collected 10 responses.
A device is any mobile phone on which the Collect app has been used to submit at least one form response during the subscription period.
If you need to use fewer than 10 devices in a month for data collection, write to us at [email protected] and we'll help you out with the pricing.
If you need to use more than 250 devices in a month for data collection, write to us at [email protected] and we'll help you out with the pricing.
Monitoring, Flagging, and Analytics are advanced features on Collect. You can access these features by upgrading your plan. Drop us an email at [email protected] for more details.
Yes, you can continue collecting responses. But you will be able to access them after upgrading your plan. Note that you will be charged $0.25 for every additional response.
Yes, you can add more devices. But you will be able to access the responses collected by the additional devices after upgrading your plan. Note that you will be charged $2 for every additional device.
After your subscription expires, you will have limited access to Collect. You can continue collecting responses but will not be able to view or download them. You can re-activate your account on any of the subscription plans mentioned above to access your responses by writing to us at [email protected].
Your trial account allows you to create forms, add your team members, and capture unlimited responses. You can view and download up to 10 of these responses. You can upgrade your account to access all responses by writing to us at [email protected].
After your trial expires, you will have limited access to Collect. You can continue collecting responses but will not be able to view or download them. You can upgrade your account to access your responses by writing to us at [email protected].
Yes. We always try to support nonprofit organizations in their efforts. If you are a nonprofit, please write to us at [email protected] with your discount request.
Yes. We offer discounts to students who wish to use Collect for their academic research or studies. If you are a student, please write to us at [email protected] with your discount request.
We accept all major credit cards, debit cards, and wire transfers. Please note that wire transfers are charged an extra 10% as the admin fee. For any questions, please email us at [email protected]
Yes. You can buy long-term plans at discounted rates by making an advance payment. We offer 10% off on 6-month plans and 20% off on 12-month plans.
If you want to change to a different plan at any time during your subscription, you can get in touch with us at [email protected] and we will be happy to help you.